Welcome to alkaramamotors.com (“Website”), operated by Al Karama Motors FZE (“Al Karama Motors,” “we,” “us,” or “our”). By accessing or using this Website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the Website.
Al Karama Motors FZE is a Dubai-based dealer and exporter specialising in brand-new vehicles.
This Website is provided for general information, vehicle browsing, and customer enquiries. It allows visitors to review vehicle listings and contact our team for prices, availability, specifications, export arrangements, and related services.
Al Karama Motors does not sell vehicles directly through this Website.
The Website does not create an online sales contract, and vehicles cannot be purchased or reserved solely by submitting a form, contacting us through WhatsApp, sending an email, or using any other enquiry option available on the Website.
We may accept or reject any enquiry or proposed transaction at our discretion, subject to applicable law.
All vehicle listings are subject to availability and may be changed, reserved, sold, replaced, or removed without prior notice.
Submitting an enquiry does not guarantee that a vehicle is available, reserved, or offered at a particular price. Customers must obtain written confirmation from our authorised sales team before making any purchasing decision.
We make reasonable efforts to provide accurate vehicle information. However, model years, colours, equipment, dimensions, engine details, trim levels, regional specifications, accessories, images, and other features may differ from the actual vehicle.
Images may be illustrative, and colours may appear differently depending on lighting, photography, screen settings, or vehicle configuration.
Manufacturer specifications may change without notice. Customers are responsible for checking the vehicle’s actual specifications, chassis number, condition, documents, and included equipment before completing a purchase.
Where there is any difference between the Website and an authorised quotation, invoice, vehicle inspection, or signed agreement, the official transaction documents will apply.
Unless expressly confirmed in writing:
The final price and included services will be stated in the official quotation, proforma invoice, or sales agreement.
When you submit an enquiry, you agree to provide current, complete, and accurate information.
Submitting a form or contacting us through WhatsApp, telephone, email, or social media authorises our team to respond regarding your enquiry. Such communications are preliminary and do not create a binding agreement unless confirmed through official transaction documents.
You must independently verify payment instructions through our official contact details before transferring funds. Al Karama Motors is not responsible for payments sent to unauthorised persons, fraudulent accounts, or incorrect bank details not formally issued and verified by us.
Customers purchasing vehicles for export are responsible for confirming, before purchase, that the selected vehicle can lawfully be imported, registered, insured, operated, or resold in the destination country.
This includes verifying:
Al Karama Motors may assist with shipping, inspection, documentation, or delivery where separately agreed. Shipping schedules and arrival dates are estimates unless expressly guaranteed in writing. Delays caused by shipping lines, ports, customs authorities, government bodies, weather, inspections, force majeure, or third parties are outside our reasonable control.
The applicable quotation or sales agreement will determine responsibility for freight, insurance, customs clearance, duties, risks, and delivery.
Payment terms, deposits, accepted currencies, bank charges, cancellation rights, and refund conditions will be stated in the relevant quotation, proforma invoice, receipt, or sales agreement.
Unless otherwise agreed in writing and subject to applicable law, a deposit may become non-refundable after the vehicle has been reserved, purchased, prepared, registered, modified, documented, transported, or committed to shipping on the customer’s instructions.
Website use alone does not create any payment or refund entitlement.
Warranty coverage, where available, depends on the specific vehicle, manufacturer, specification, destination country, and written sales terms.
A vehicle described as brand-new does not automatically guarantee that the manufacturer’s warranty will be valid in every country. Customers must confirm the applicable warranty coverage in writing before purchase.
Nothing in these Terms excludes any right or remedy that cannot legally be excluded under applicable UAE law.
You may use this Website only for lawful personal or business enquiries. You must not:
We may restrict or block access where misuse is suspected.
Unless otherwise stated, the Website’s design, written content, logos, graphics, photographs, videos, vehicle listing presentation, and other materials are owned by or licensed to Al Karama Motors FZE.
You may view Website content for personal, non-commercial purposes. You may not reproduce, modify, publish, distribute, sell, or commercially use it without our prior written permission.
Vehicle manufacturer names, trademarks, and logos belong to their respective owners. Their appearance on this Website does not imply that Al Karama Motors is an authorised manufacturer representative unless expressly stated.
The Website may contain links or integrations relating to WhatsApp, social media, maps, shipping providers, payment providers, or other third-party services.
We do not control and are not responsible for third-party websites, availability, content, security, privacy practices, or services. Your use of those services is governed by their own terms and policies.
Personal information submitted through the Website will be handled in accordance with our Privacy Policy and applicable UAE data-protection requirements, including the active UAE Personal Data Protection Law. Please publish a separate Privacy Policy explaining data collection, use, retention, sharing, cookies, and user rights. UAE Personal Data Protection Law
We aim to keep the Website available and secure but do not guarantee uninterrupted, error-free, or virus-free operation.
We may suspend, modify, update, or discontinue any part of the Website without notice. Visitors should use appropriate security protection when accessing websites or downloading materials.
To the fullest extent permitted by applicable law, Al Karama Motors FZE will not be liable for indirect, incidental, consequential, or commercial losses arising from:
This section does not exclude liability that cannot be excluded under applicable law.
To the extent permitted by law, you agree to indemnify Al Karama Motors FZE against claims, losses, or expenses arising from your unlawful use of the Website, breach of these Terms, infringement of third-party rights, or submission of false or misleading information.
We may update these Terms and Conditions when our Website, services, or legal requirements change. The revised version will be published on this page with a new “Last updated” date.
Continued use of the Website after an update constitutes acceptance of the revised Terms.
These Terms and Conditions are governed by the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai.
Subject to any mandatory consumer rights or jurisdictional requirements, disputes relating to the Website will be submitted to the competent courts of Dubai, UAE.
Electronic communications and records may be recognised under applicable UAE legislation, but a general website enquiry does not itself constitute acceptance of a vehicle sale. UAE Electronic Transactions and Trust Services Law
For questions regarding these Terms and Conditions, contact:
Al Karama Motors FZE
Showroom No. 377, Dubai Auto Zone
Ras Al Khor, Dubai, United Arab Emirates
Telephone: +971 50 327 6488
Website: https://alkaramamotors.com
