PRIVACY POLICY

At Al Karama Motors, protecting your privacy and securing your personal information is a priority. Please take a moment to review the following policy to understand how we handle your personal data. If you have any questions or concerns, feel free to contact us at Info@alkaramamotors.com.

Analytics Tools and Technologies 

We use Google Analytics on our website to collect visitor statistics. Please note, we do not collect any personal information, such as your name, email address, or IP address. Only your country of origin is captured. All data is stored and processed by Google, and we receive statistical reports to improve our website and services. No data is stored on Al Karama Motors’ servers.

Data We Collect 

We collect personal information such as your name, address, email, phone number, and country, but only when provided through our website or app’s enquiry forms. We do not collect any data without your input. This information is used solely to respond to your inquiries and is stored in Al Karama Motors’ secure customer database. We do not share this data with any third parties.

Email Marketing and Push Notifications

We may use your email address to send you promotions, offers, and updates via email or app notifications. Providing your details is entirely voluntary, and you can opt out of receiving such communications at any time. We do not collect data unless you enter it via the enquiry forms or subscribe to notifications.

Our website also features a chat portal where we collect your name, email, phone number, and IP address to address any queries you may have. Additionally, our website offers users the option to subscribe to push notifications for promotions and offers. This subscription captures only your location via a third-party service, allowing us to tailor promotions to your region. No personal information such as your name, email, or phone number is collected through this subscription. You may unsubscribe from push notifications at any time.

Trademarks and Brands 

All trademarks and brand names used on our website are the property of their respective manufacturers.

Feedback and Queries 

If you have any suggestions or complaints, please send them to Info@alkaramamotors.com. We strive to respond to all customer feedback within a reasonable timeframe.